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Beirut Florist - Frequently Asked Questions

  • What happens after I place a or gift basket order for Beirut?
  • We will send you a confirmation e-mail to confirm that we have accepted your order which shows a copy of the order you have made. If you have made a mistake on the order, you need to tell us immediately.
  • Why do you need my phone number?
  • It is essential to provide us with your full contacts details, including a valid phone number. Customer service may need to speak to you to confirm the recipients' address, to modify the order or to confirm payment details. We will only contact you by phone in relation to the order you have recently placed.
  • How do I check the status of my flower or gift basket order for Beirut?
  • Login to my http://www.flowers4lebanon.net/beirut account to track the status of your order or visit our customer service page.
  • How will I know when the flowers or gift basket have arrived?
  • We will send you a confirmation e-mail to confirm that the order has been delivered. You will receive this e-mail up to 24 hours after delivery. Please ensure that you have provided an accurate e-mail and that you have added orders@internetflorist.biz to your address book so that our e-mails do not arrive in the junk mail.
  • How do I modify or cancel my Beirut flower or gift basket order?
  • Login to my http://www.flowers4lebanon.net/beirut account to modify your order or visit our customer service page. All changes must be 24 hours before delivery. After that time, we cannot guarantee there will be enough time for the changes you request.
  • What credit cards do you accept?
  • We accept all major credit and debit cards (not American Express) as well as PayPal. With some cards you need to request online transactions with your bank. If you experience any problems when you try to place an order please contact our customer service team who will help you to make sure that the order is accepted.
  • When will my credit card be charged?
  • We charge your credit card when you place the order. We use a very secure payment platform that enables us to charge your card immediately.
  • Is it safe to give my credit card detail on the internet?
  • At Flowers for Lebanon we only use the very best in security for our online payments. We use PayPal for our online payments and as one of the largest payment processors in the world their security is top notch.
  • Will my contact information be kept confidential?
  • http://www.flowers4lebanon.net/beirut keeps customer information completely confidential. Our company does not share customers' personal information for third-party use or sell it to advertising agencies. In the event of a legal requirement, fraud, or law-enforcement request, your personal information may be shared upon request from the relevant authorities.
  • Can my order for Beirut Flowers & gift baskets be delivered today?
  • Same Day deliveries will depend on which location/country if this is possible, due to world time differences. When entering the day and time the order system will advise if what you have selected is possible.
  • Can I specify AM or PM deliveries for Beirut?
  • Yes you can. For AM deliveries please make sure you order at least the day before. Please note we cannot guarantee exact hour deliveries. When making the order you will be advised of the period of AM and PM delivery. Please note that same day orders, it is not always possible to deliver AM due to busy schedules, so the delivery may take place PM.
  • Can I send flowers on Sunday and Public Holidays to Beirut??
  • This will depend on the location. When you make your order, the opening times will be advised. If the shop is closed a message will advise to choose another time or day.
  • Are there any additional charges when sending flowers?
  • The delivery costs are: Beirut Achrafieh 9.95 USD, Beirut Ain el mraisseh 10.95 USD, Beirut Ain el remmaneh 10.95 USD, Beirut Ain el tineh 10.95 USD, Beirut Badaro 10.95 USD, Beirut Barbir 10.95 USD, Beirut Bayada 18.95 USD, Beirut Berj el barajneh 10.95 USD, Beirut Berj Hammoud 10.95 USD, Beirut Charles Helou 10.95 USD, Beirut Chiyah 10.95 USD, Beirut Cola 10.95 USD, Beirut Dawra 10.95 USD, Beirut Faraya 55.00 USD, Beirut Fiyadiyeh 10.95 USD, Beirut Forn el chebak 10.95 USD, Beirut Hamra 10.95 USD, Beirut Horech Tabet 10.95 USD, Beirut Jemmayzeh 10.95 USD, Beirut Jesr el Bacha 10.95 USD, Beirut Karantina 10.95 USD, Beirut Manara 10.95 USD, Beirut Mathaf 10.95 USD, Beirut Mcharfieh 10.95 USD, Beirut Mouaisrah 32.95 USD, Beirut New Rawda 10.95 USD, Beirut Ouzaii 12.95 USD, Beirut Rabwe 15.95 USD, Beirut Ramle al bayda 10.95 USD, Beirut Ras el nabeh 10.95 USD, Beirut Rawche 10.95 USD, Beirut Sad el Bouchrieh 10.95 USD, Beirut Saloumy 10.95 USD, Beirut Sami el soleh 10.95 USD, Beirut Sin el fil 10.95 USD, Beirut Siyyad 10.95 USD, Beirut Tahwita 10.95 USD, Beirut Tarik el jdide 10.95 USD, Beirut Tayouneh 10.95 USD, Beirut Unesco 10.95 USD, Beirut Verdun 10.95 USD, Beirut Zokak al Blat 10.95 USD, Bekaa Anjar 55.00 USD, Bekaa Baalbeck 85.00 USD, Bekaa Chtaura 37.95 USD, Bekaa Deir el ahmar 92.00 USD, Bekaa Ghbeireh 10.95 USD, Bekaa Hermel 125.00 USD, Bekaa Jeb Jennine 75.00 USD, Bekaa Karaoun 75.00 USD, Bekaa Kefraya 42.95 USD, Bekaa Kob Elias 37.95 USD, Bekaa Masnaa 60.00 USD, Bekaa Rachaya 85.00 USD, Bekaa Ras Baalbeck 105.00 USD, Bekaa Safra 26.95 USD, Bekaa Wata el joz 37.95 USD, Bekaa Zahle 55.00 USD, Mount Lebanon Achkout 32.95 USD, Mount Lebanon Adma 26.95 USD, Mount Lebanon Adonis 18.95 USD, Mount Lebanon Afka 55.00 USD, Mount Lebanon Ain Aar 21.95 USD, Mount Lebanon Ain Alak 21.95 USD, Mount Lebanon Ain el rihaneh 21.95 USD, Mount Lebanon Ain Saadeh 18.95 USD, Mount Lebanon Aintoura Metn 32.95 USD, Mount Lebanon Aintoura Zouk 21.95 USD, Mount Lebanon Ajaltoun 21.95 USD, Mount Lebanon Al-Koura 75.00 USD, Mount Lebanon Aley 21.95 USD, Mount Lebanon Amchit 32.95 USD, Mount Lebanon Annaya 42.95 USD, Mount Lebanon Antelias 10.95 USD, Mount Lebanon Aramoun Chouf 21.95 USD, Mount Lebanon Aramoun Keserwan 32.95 USD, Mount Lebanon Araya 14.95 USD, Mount Lebanon Awkar 18.95 USD, Mount Lebanon Ayoun el siman 50.00 USD, Mount Lebanon Baabda 10.95 USD, Mount Lebanon Baabdat 21.95 USD, Mount Lebanon Ballouneh 21.95 USD, Mount Lebanon Barouk 55.00 USD, Mount Lebanon Baskenta 42.95 USD, Mount Lebanon Bchamoun 21.95 USD, Mount Lebanon Beit Al Chaar 18.95 USD, Mount Lebanon Beit Chabab 18.95 USD, Mount Lebanon Beit el kiko 21.95 USD, Mount Lebanon Beit Mery 18.95 USD, Mount Lebanon Beiteddine 42.95 USD, Mount Lebanon Bhamdoun 26.95 USD, Mount Lebanon Bhanes 26.95 USD, Mount Lebanon Bhersaf 28.95 USD, Mount Lebanon Bikfaya 28.95 USD, Mount Lebanon Biyada 21.95 USD, Mount Lebanon Bkennaya 18.95 USD, Mount Lebanon Bkerke 26.95 USD, Mount Lebanon Bolognia 37.95 USD, Mount Lebanon Bouar 26.95 USD, Mount Lebanon Broumana 21.95 USD, Mount Lebanon Bsalim 14.95 USD, Mount Lebanon Bteghrine 35.95 USD, Mount Lebanon Byakout 14.95 USD, Mount Lebanon Byblos 32.95 USD, Mount Lebanon Bzemmar 28.95 USD, Mount Lebanon Champville 18.95 USD, Mount Lebanon Chnaniir 26.95 USD, Mount Lebanon Choueifat 18.95 USD, Mount Lebanon Damour 26.95 USD, Mount Lebanon Daroon 26.95 USD, Mount Lebanon Dawhet Aramoun 42.95 USD, Mount Lebanon Dbayeh 14.95 USD, Mount Lebanon Deir Al Qamar 39.95 USD, Mount Lebanon Deir el kalaa 18.95 USD, Mount Lebanon Dekwaneh 10.95 USD, Mount Lebanon Dhour Chweir 32.95 USD, Mount Lebanon Dik el mehde 18.95 USD, Mount Lebanon Dlebta 32.95 USD, Mount Lebanon Douar 28.95 USD, Mount Lebanon Edde 35.95 USD, Mount Lebanon Enaya 32.95 USD, Mount Lebanon Fakra 42.95 USD, Mount Lebanon Fanar 10.95 USD, Mount Lebanon Fatka 28.95 USD, Mount Lebanon Faytroun 32.95 USD, Mount Lebanon Fidar 28.95 USD, Mount Lebanon Ghadir 21.95 USD, Mount Lebanon Ghazir 21.95 USD, Mount Lebanon Ghbeleh 32.95 USD, Mount Lebanon Ghedres 32.95 USD, Mount Lebanon Ghineh 32.95 USD, Mount Lebanon Ghosta 28.95 USD, Mount Lebanon Hadath 10.95 USD, Mount Lebanon Halat 28.95 USD, Mount Lebanon Haret Sakher 21.95 USD, Mount Lebanon Harissa 26.95 USD, Mount Lebanon Hazmieh 10.95 USD, Mount Lebanon Hboub 35.95 USD, Mount Lebanon Hemmana 28.95 USD, Mount Lebanon Hrajel 35.95 USD, Mount Lebanon Jal el dib 10.95 USD, Mount Lebanon Jbail 32.95 USD, Mount Lebanon Jdeideh 10.95 USD, Mount Lebanon Jeita 21.95 USD, Mount Lebanon Jiye 28.95 USD, Mount Lebanon Jnah 10.95 USD, Mount Lebanon Joumhour 14.95 USD, Mount Lebanon Jounieh 21.95 USD, Mount Lebanon Jouret el ballout 17.95 USD, Mount Lebanon Kahale 14.95 USD, Mount Lebanon Kartaba 55.00 USD, Mount Lebanon Kaslik 14.95 USD, Mount Lebanon Kattine 32.95 USD, Mount Lebanon Kfarchima 18.95 USD, Mount Lebanon Kfardebian 39.95 USD, Mount Lebanon Kfarehbab 26.95 USD, Mount Lebanon Kfaryassine 26.95 USD, Mount Lebanon Kfour 32.95 USD, Mount Lebanon Khalde 18.95 USD, Mount Lebanon Khenchara 32.95 USD, Mount Lebanon Kleiyaat 32.95 USD, Mount Lebanon Kornet Chehwan 21.95 USD, Mount Lebanon Kornet el hamra 21.95 USD, Mount Lebanon Laqlouq 55.00 USD, Mount Lebanon Maameltein 21.95 USD, Mount Lebanon Mansourieh 10.95 USD, Mount Lebanon Mayrouba 35.95 USD, Mount Lebanon Mazraat Yachouh 18.95 USD, Mount Lebanon Mehrab 32.95 USD, Mount Lebanon Mkalles 10.95 USD, Mount Lebanon Monsef 35.95 USD, Mount Lebanon Monte Verde 18.95 USD, Mount Lebanon Mtayleb 12.95 USD, Mount Lebanon Naameh 26.95 USD, Mount Lebanon Nabieh 10.95 USD, Mount Lebanon Naccache 10.95 USD, Mount Lebanon Naher el kaleb 18.95 USD, Mount Lebanon Naher el mot 10.95 USD, Mount Lebanon Naher Ibrahim 28.95 USD, Mount Lebanon New Shayleh 21.95 USD, Mount Lebanon Okaibe 28.95 USD, Mount Lebanon Qartaba 52.00 USD, Mount Lebanon Raachine 35.95 USD, Mount Lebanon Rabieh 14.95 USD, Mount Lebanon Rawda 14.95 USD, Mount Lebanon Rayfoun 10.95 USD, Mount Lebanon Riyad el soleh 10.95 USD, Mount Lebanon Roumieh 18.95 USD, Mount Lebanon Sabtiyeh 10.95 USD, Mount Lebanon Sahel alma 21.95 USD, Mount Lebanon Sarba 18.95 USD, Mount Lebanon Sawfar/Saoufar/Sofar 28.95 USD, Mount Lebanon Shayleh 21.95 USD, Mount Lebanon Souk el Ghareb 21.95 USD, Mount Lebanon Tabarja 21.95 USD, Mount Lebanon Wadi Chahrour 18.95 USD, Mount Lebanon Yahchouch 32.95 USD, Mount Lebanon Yarzeh 14.95 USD, Mount Lebanon Zaarour 42.95 USD, Mount Lebanon Zalka 10.95 USD, Mount Lebanon Zekrit 21.95 USD, Mount Lebanon Zouk Mikhael 18.95 USD, Mount Lebanon Zouk Mosbeh 18.95 USD, Nabatieh Blat 32.95 USD, Nabatieh Hasbaya 100.00 USD, Nabatieh Marjaayoun 85.00 USD, Nabatieh 67.00 USD, North Akkar 85.00 USD, North Amyoun 60.00 USD, North Anfeh 55.00 USD, North Arez 85.00 USD, North Batroun 42.95 USD, North Becharre 85.00 USD, North Berbara 32.95 USD, North Chekka 55.00 USD, North Daraya 75.00 USD, North Diman 85.00 USD, North Douma 75.00 USD, North Ehden 85.00 USD, North Hardine 67.00 USD, North Kfifan 52.00 USD, North Kobayet 105.00 USD, North Koura 62.00 USD, North Mezyara 85.00 USD, North Minieh and Danieh 85.00 USD, North Qannaoubine 92.00 USD, North Qubayyat 105.00 USD, North Tanourine 67.00 USD, North Tripoli 75.00 USD, North Zgharta 75.00 USD, South Alissar 75.00 USD, South Daher el baydar 32.95 USD, South Jezzine 60.00 USD, South Nabaa 70.00 USD, South Nakoura 85.00 USD, South Qana 85.00 USD, South Saida 42.95 USD and South Sour 67.00 USD.
  • Do the flowers come with a vase?
  • A vase is not included in the price unless specified in the product description. The vase may be different from the one shown in the example image.
  • How do I contact http://www.flowers4lebanon.net/beirut customer service if there is a problem?
  • Use my http://www.flowers4lebanon.net/beirut account to access your account and contact customer service. Alternatively, call our customer service department.
  • What are the most common problems with orders?
  • Incomplete recipient details. It is essential that you provide us with full and accurate details for the recipient. A local phone number of recipient is required to help us ensure that the flowers/gifts arrive on time. We cannot be held responsible for late delivery if this information is not provided or is incorrect.
  • What happens if the recipient is not at home?
  • Our local florists are also experts in home delivery. We know that sometimes the recipient is not at home, and this is why it is essential that you provide the phone number of the recipient so a convenient time can be arranged. We will contact you if we need further assistance
  • Changes
  • If there any changes to your order such as delivery date, delivery location, card message, etc., please email any changes to orders@internetflorist.biz referencing your order number and the changes you wish to make.
  • How do I care for my flowers?
  • It is best to keep them in a well-lit room away from direct sunlight. Make sure you change the water every two days and use flower food to help them to stay fresh longer.
  • Are consumable products allergy free.
  • Please note regarding consumable products, ingredients vary and are subject to change depending on the supplier. Internet Florist cannot be held responsible for any allergy or food intolerance etc. arising from the consumption of same.
  • Will the Flowers be like the image on the website
  • The images on our website are system images and for reference only and the delivered flowers may look different. Whilst every effort is made to match as closely as possible, sometimes colour shades can be different to the website image. Depending on availability on the day if an exact colour is not available, we reserve the right to replace with an alternative colour and if a particular flower is not available, a suitable alternative will be made to the same value or greater, to try and match as closely as possible the original request. Certain flower and plant products may be delivered in bud to ensure longer life. Packaging, boxes or vases etc may change depending on availability on the day.
  • Will Extra Gifts (Add Ons) be same as described.
  • If Teddy Bear, Vase or Balloons etc are also ordered , they will be delivered with the flowers. We reserve the right to supply the item with a change of colour/wording from image, depending on availability on the day. This does not apply to wines, which will always be as ordered, red , white, champagne etc. only the brand name may change if necessary. With regards to consumables, an unavailable item will be replaced by a similar alternative. In most cases Extra Gifts/Cakes/Chocolates have to be accompanied by Flowers. A message will advise No Product Selected if this is the case and you will need to add Flowers to your order.
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